Tia interviews Brad Wilson, President of Ace Hotel Group. In this episode, you will learn 9 strategies to increase employee happiness, 2 key areas that leaders need to focus on, and how to lead with both creativity and action!

Tia interviews Jeremy McCarthy, Group Director of Spa at The Mandarin Oriental Hotel Group. You will learn how to create an environment where employees are motivated, why leaders need to focus on their team member’s goals, and how to elevate purposeful work for team members who are not customer-facing.

Tia interviews Brad Hodgson, Director of Human Resources at Northland Properties. In this episode, you will learn how to retain team members with competency-based development plans, assessing leaders using 9-blocking, and technology self management for leadership happiness and team morale.